THE SECRET OF MEDUSA ACADEMY

OUR ACADEMY STRUCTURE IS PERFECT FOR PROFESSIONALS SEEKING TO POLISH THEIR EXISTING TECHNIQUES OR SIMPLY ANYONE LOOKING TO ADD A NEW SERVICE

6 METHOD COURSE 

Structured around providing a hands-on approach, Secret of Medusa’s 6 Method Course allows professionals to work as a hair extension specialist. This 6 Method Course covers a wide array of the most popular extension methods in the current market and more. With key techniques and stylist pointers, you’re bound to love the outcome of this course. Give us a call for more information! THIS COURSE COVERS: • Proper installation and removal • Sectioning techniques for all 6 methods • Consultations and techniques for identifying the best method for each client • Exclusive stylist tips and techniques • Installing lowlights and highlights • Case by case placements (Ex. clients with health concerns) • Placement techniques to minimize cutting • Techniques for applying two-three different methods on one client • Techniques for resolving client-based concerns • In-depth stylist Q&A Structured around providing a hands-on approach, Secret of Medusa’s 6 Method Course allows professionals to work as a hair extension specialist. This 6 Method Course covers a wide array of the most popular extension methods in the current market and more. With key techniques and stylist pointers, you’re bound to love the outcome of this course. Give us a call for more information!

SAME-DAY SHIPPING FOR ORDERS PLACED BEFORE 3PM (PST) (Please consider weekends and holidays when making your shipping selections) 

Next Day Air

Next-business-day delivery by 10:30am to most areas and by noon, 4:30pm or 5pm to some residential or rural areas.

Delivery in 2 business days for certain shipments to Alaska and Hawaii.

Available throughout all 50 states.

Saturday delivery available for an additional charge.

Next Day Saver 

Delivery the next business day by 3pm to most areas and by 4:30pm to some residential or rural areas (by 8 pm to residences).

Available throughout all 50 states (Hawaii outbound only).

Saturday delivery available for an additional charge.

2 Day Delivery

Second-business-day delivery by 4:30pm to most areas (by 8pm to residences).

Delivery in 3 business days for certain shipments to Alaska and Hawaii.

Available throughout all 50 states.

Ground Delivery

Delivery in 1-5 business days (3-7 business days to and from Alaska and Hawaii) based on distance to destination.

Deliver by end of business day.

Available to every address in all 50 states ( inbound-only service for certain remote locations in Alaska and Hawaii).

PLEASE NOTE: GROUND DELIVERY DOES NOT COME WITH A SIGNATURE CONFIRMATION. PLEASE ENSURE THAT WHEN SELECTING GROUND DELIVERY THAT SOMEONE WILL BE AVAILABLE TO RECEIVE YOUR PACKAGE TO PREVENT LOSS OR THEFT. PACKAGES DELIVERED TO RESIDENTIAL ADDRESSES MAY BE LEFT AT THE FRONT DOOR.

International Delivery 

Worldwide Standard

Delivery in 3-7 business days by end of day. 

Available to Canada, Europe, Mexico and Latin America 

Worldwide Saver 

Delivery in 2-5 business days by end of day. 

Available to Canada, Europe, Mexico and Latin America 

Worldwide Express

Delivery in 1-3 business days by 12pm to most areas (by end of day to rural/residential).

Available to Canada, Europe, Mexico and Latin America 

PLEASE NOTE: INTERNATIONAL CLIENTS ARE RESPONSIBLE FOR ANY APPLICABLE CUSTOMS FEES. TRANSIT ESTIMATE ARE GIVEN UNDER THE ASSUMPTION THAT FEES ARE PAID. 

Returns and Exchanges:

We’re proud to have low return rates and stand behind our hair as the best extension product available. We do, however, understand that things happen, and are happy to offer an exchange or store credit on eligible items within 15 business days of purchase. Secret of Medusa does NOT offer refunds except in the case of an approved Quality Dispute. 

To qualify for exchange or credit, items must be unused, unaltered and in original condition. There will be a 15% restocking fee applied to items returned with damaged or incomplete packaging, and shipping costs are non-refundable except in the event of a product defect.

Product defects will be determined by our Quality Control team, and do not include normal wear and tear, damage caused by lifting or depositing color, damage caused by altering the extensions, or color change due to chemical exposure (chlorine, tanning lotion, sunscreen, etc.).

Secret of Medusa does not accept unauthorized returns. Before shipping a product to be exchanged or credited, please email online@secretofmedusa.com and obtain a Return Merchandise Authorization. Store credit will be applied within 7 business days after our inspection of returned items has been completed.

*All Clip-Ins and Hair Care products (remover solutions, combs, shampoos & conditioners) are FINAL SALE